Production & Transparency
Village for mama is an Australian designed and printed book and it has a higher price point than a lot of books you may find online or at Kmart, Big W, Amazon etc.
Firstly village for mama has been self published and initial outlay for creation has come straight out of pocket. It is much cheaper to produce and print a book overseas however it is incredibly important to me (Leila) to support my local community of incredibly talented women and mothers.
This idea has also come to life in the wake of the COVID 19 pandemic which has further highlighted the need to support local business and production. By printing this book in Australia, the extra expense has enabled me to ensure a sustainable printing journey and true Australian made quality.
Village for mama is also so much more than a recipe book. It is a tool to help the modern mama gather her village. Each recipe has a corresponding recipe gift card which has a prewritten letter to help mamas explain the importance of their fourth trimester to their nearest and dearest.
Thank you for investing in village for mama, I am truely grateful for your purchase.
By purchasing this book you are:
- facilitating a well nourished and supported fourth trimester for a mama to be.
- encouraging an Australian made and printed book
- supporting local Australian recipe developer, naturopath, photographers, graphic designer, editor and printing company (Madeleine, Brook, Jenna, Juliette, Kayla, Kristie, Sue and Complete Colour)
- supporting sustainable green printing. Printing on FSC certified paper with 100% vegetable based inks at a solar powered facility in Melbourne, Victoria.
- allowing Leila to self publish with love.
Shipping & Returns
We have decided against drop shipping this book which means every order will be packaged up with love by Leila in Tugun, Queensland, Australia probably with the not so helping hands of her daughter Billie. This means we can ensure that every book is in perfect condition ready for a new mamas hands.
We offer a flat rate shipping of $10 for regular postage Australia wide and free postage for orders over $100.
There is free local pickup from Tugun for any Gold Coasters and then free local delivery for the following postcodes: 4220, 4221, 4223, 4224, 4225, 4226, 4227, 4228, 4230
- Select local pick up at check out and I will arrange delivery within 3 business days.
Express post and International postage will be available from early 2021.
If for some reason you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 21 days of purchase. Please email us to organise your return and relevant refund. You will be liable for return postage expense.
Please email us if you require any further information.
– Updated December, 2020
village for mama is committed to providing you with the best possible customer service experience. village for mama is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future village for mama customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. village for mama takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
If you order through our website your order email will be welcomed into our virtual village. This means we will write to you from time to time, send you recipes and specials. You will have the option to opt out of these emails at the bottom of the email by selecting unsubscribe.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. village for mama reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.